Restaurant POS in Tirunelveli

Built here, which changes what support means

Most POS software reaching a Tirunelveli counter came from Bangalore, Mumbai or further, through a dealer. That is fine until the day something is wrong in a way a script cannot fix — a Tamil dish name breaking the print width, a report that disagrees with your own count. Then the distance is the problem.

Dinelax is developed in Tirunelveli. The bill layout, the Tamil printing, the day-close arithmetic: all of it was written a short drive from most of the shops using it, and a great deal of it was written because a shop here said the old way was wrong.

The counters around town

Tirunelveli's food trade is not one shape. A halwa shop sells a handful of items by weight to a queue that moves fast. A tiffin kadai does two hard rushes and nothing in between. A mess turns a full lunch over in ninety minutes. A biryani kitchen sells four things in two sizes. A bakery adds a counter at Deepavali and takes it away again.

All of those bill differently, and none of them wants a screen designed for a fine-dining floor plan. What they share is the need to ring a sale in seconds, get the kitchen its ticket without walking there, and know at close whether the drawer is right.

What the first day looks like

• Install on an Android tablet from the Play Store, or on a Windows counter PC. If you already have a machine and a thermal printer, that is usually the whole hardware conversation.
• Load your menu. If you have a printed card or a list in a notebook, it can be pasted in category by category rather than typed item by item.
• Pair the printer — Bluetooth for a tablet, USB for a Windows counter. Print a test bill and check the Tamil renders at the width you want.
• Ring one real sale, then close the day. That last step is the one that tells you the software and your cash agree.

The drawer, and why it is short

The most useful thing a POS does for a small shop is not billing — it is telling you at ten o'clock at night whether the cash in the drawer matches what was sold. Dinelax makes you count first and shows the expected figure afterwards, so the number in your head does not quietly become the number you write down. Card, UPI and credit are separated from cash, and money paid out of the drawer during the day — a vegetable purchase, an advance — is subtracted where you can see it.

We wrote a longer piece on why a restaurant cash drawer comes up short that goes through this properly.

GST and the bill

CGST and SGST split at half each, GSTIN on the bill, totals rounded up to the rupee. Composition-scheme shops can turn the tax lines off entirely. Bill numbers run in an unbroken series — and if you run more than one counter, each one keeps its own series and its own drawer instead of two tills fighting over the same number.

What you actually need to buy

Less than most dealers will quote you. An Android tablet of any recent vintage runs the till; a Windows counter PC runs it too if that is what you already have. The printer is the one part worth getting right — a 2-inch or 3-inch thermal printer, Bluetooth if you are on a tablet and USB if you are on Windows. If a Tamil dish name matters on the kitchen slip, a 3-inch head reads better.

You do not need a separate machine for the kitchen. A second tablet or an old phone showing the kitchen board is enough, and plenty of shops here just print the slip and skip the screen entirely. There is no dongle, no licence key and no annual maintenance contract.

Coming off a paper bill book

Most shops here are not switching from another POS — they are switching from a duplicate book and a calculator. That move is mostly about the menu: get your items and prices in once, correctly, and the rest follows. Prices can be corrected any day without rewriting old bills, because the price freezes onto a bill line the moment it is rung. Yesterday's bill says what you charged yesterday, whatever you change today.

Price

₹149 a month for billing, GST bills, kitchen tickets and daily reports. ₹999 for everything — waiter app, QR ordering, delivery, multiple counters and the full report set. Fourteen days free, no card, and ₹1 for a new restaurant's first month.

Come and see it, or send a WhatsApp and we will walk through it on your own menu.